Due to the hygiene reasons we cannot accept returns after they have been used.
Exceptions: If you have had an allergic reaction to the product you are allowed to return with no more then 1/4 of the product used. Or if you found you ordered the wrong product, please make sure you return it in all of it's original packaging un-used.
Please email use at email@example.com to request a Returns Form. We do not accept any returns unless they are accompanied by a returns form.
Postage In Australia
You will always receive Free Express Postage when you purchase over $100 or more. As an option you can off-set the carbon emissions produced in delivering your items by donating $5...It's pretty simple and so easy to do your part to be kind to the environment.
"The Australian transport sector accounts for around 76 million tonnes of Australia's total net greenhouse gas emissions, representing 13.5 per cent of Australia's total emissions."
*note this only applies for Australian Addresses.
International Payment Terms and Postage
At Bathing Beauty Organic Apothecary it is important to us that your information is always secure. Please ensure you use your full name as it states on your card, and make sure your billing address is the same as your card's registered address.
The cost of your parcel will depend on the total weight of the order and delivery destination, this will automatically be calculated when you check-out.
ALL of our international parcels will be sent with FedEx, DHL or UPS for reliable delivery and tracking.
* please be aware that some countries like the EU, Canada and UK charge customs and duties fees. This is the customers responsibility to pay them to receive the goods once they have come in to the country. Ensure you check with the relevant government departments to find out more information on the fees charged.
We post to the following Countries:
|New Zealand||Asia Pacific
|North America & Middle East
United States of America
United Arab Emirates